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What are diagnostic tools?keyboard_arrow_down
Diagnostic tools help you diagnose problems. For example, you might need to test the voltage of a battery, inspect a tight space using a worm camera or measure the pressure in a pipe. These tools help you to accurately make an assessment to help inform your next steps.
What are diagnostic tools used for?keyboard_arrow_down
Diagnostic tools are used to provide you with important information so that you can make an informed decision. You might be considering replacing a battery, fixing a leaking pipe or mending the compressor in your vehicle. Whatever the issue, specialist diagnostic tools can you help you make an assessment in a reliable manner.
Am I able to return a product?keyboard_arrow_down
Yes. You are able to return a product provided you send the product back to us within 14 days of purchase, the product has not been used, there is a valid reason for the return of the product under Australian Consumer Law and you comply with the rules and follow the process described in our Returns Policy.
Can I pick up my order?keyboard_arrow_down
Yes. You can visit us in-store in Dandenong or order online and have your order delivered to you. We use reliable couriers. If your item is damaged in transit or is not working, you must contact us within 5 working days so we can immediately replace your item.
How do I make payment?keyboard_arrow_down
Payment for your order can be made in-store or online. We accept MasterCard, Visa, PayPal and AMEX. Payments can also be made via bank transfer (details included in an invoice).
Can I use diagnostic tools at home, or do I need professional assistance?keyboard_arrow_down
If you have professional proficiency in operating diagnostic tools, you can go ahead and carry out a DIY task. In all other circumstances, it’s advisable to consult a professional operator to ensure correct data interpretation and usage. Being a specialised equipment, there are several factors that must be kept in mind before working with diagnostic tools.
Where can I purchase reliable diagnostic tools in Australia?keyboard_arrow_down
Norval Tools is the best supplier of certified diagnostic tools across the country. We source quality products at highly attractive prices from leading manufacturers across the globe. Our extensive range of precision tools are designed for perfection and we’ll ship your order quickly anywhere across Australia.
How can diagnostic tools help identify engine or electrical issues?keyboard_arrow_down
Diagnostic tools gather data from a vehicle’s sensors and other components. These tools help read, analyse and implement information from the collected data and carry out remedial work on persisting engine and electrical issues. Using these, technicians can identify the root cause of problems and suggest repairs.
Do diagnostic tools require regular updates or calibration?keyboard_arrow_down
Depending upon the requirement, you’ll need to calibrate diagnostic tools for several reasons. Different vehicles may have configurations, technology and standards. These impact the tool’s communicability with the onboard computer. Also, periodic updates (software/hardware/firmware) ensure enhanced performance and better compatibility across platforms. Calibrating diagnostic tools regularly can help you iron out glitches, diagnose problems faster, and ensure seamless maintenance.
What features should I look for in a high-quality diagnostic tool?keyboard_arrow_down
Look for tools that are compatible with major devices and equipment. A user-friendly interface will help navigate through the process better by identifying errors faster.
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